Effective Date: 08/17/2023

This Privacy Policy outlines how Astra Portia Software Solutions, collects, uses, discloses, and protects personal information obtained from clients and users of the services provided. By engaging in our services, you acknowledge and consent to the practices described in this Privacy Policy.

  1. Information Collection and Use
      We may collect and process the following types of personal information:
    • Contact Information: We may collect your name, email address, phone number, and other relevant contact details to communicate with you regarding project updates, queries, and feedback.
    • Project Details: In order to provide software development services, we may collect project specifications, requirements, code, documentation, and other related information.
    • Billing Information: For payment processing, we may collect billing details, such as billing address and payment method information.
  2. Use of Personal Information
    • Service Delivery: To deliver the software development services, communicate project updates, and fulfill client requirements.
    • Communication: To respond to inquiries, provide support, and maintain effective communication with clients.
    • Billing and Payment: To process payments, send invoices, and manage financial transactions.
    • Legal Obligations: To comply with legal and regulatory requirements, including tax obligations.
  3. Data Sharing and Disclosure
      We do not sell, rent, or trade personal information to third parties. However, we may share personal information in the following circumstances:
    • Service Providers: We may engage third-party service providers to assist in project management, communication, and payment processing. These providers are contractually bound to handle personal information securely and only for the specified purposes.
    • Legal Compliance: We may disclose personal information if required by law, regulation, or legal process.
  4. Data Retention

    We will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. After the retention period, we will securely dispose of or anonymize the data.

  5. Data Security

    We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

  6. Your Rights

    You have the right to:

    • Access, correct, or delete your personal information.
    • Object to the processing of your personal information.
    • Withdraw your consent at any time (where applicable and with due notice).
    • Lodge a complaint with the appropriate data protection authority.
  7. Changes to this Privacy Policy

      We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will be posted on our website.

  8. Contact Us

    If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us via our contact form or astra@astraportia.com .

By engaging in our services, you consent to the practices outlined in this Privacy Policy.